All maintenance requests must be logged online via the Resident Portal. They will then be attended to as soon as possible.
Guide on how to submit a Maintenance Request (PDF 159.9KB)
On campus rooms are serviced with either wired or wireless network access. Some locations may provide both wired and wireless options
Access to UTAS sites and networks are available free of charge and without restriction. External internet access is supplied via BigAir.
For all account, payment and support inquiries please contact BigAir on 1300 739 822 (for further contact details including email, TXT and web chat please see the booklet link below).
For more information refer to the brochure - BigAir 2013 Pricing, Setup, Payment, Information and Support (707.9KB)
Sandy Bay Campus
Permits and parking places on the Sandy Bay residential campus are extremely limited - demand exceeds capacity. Permits are issued on a first come first served basis. As per the University By-laws expensive parking fines are levied against vehicles parked incorrectly or without correct permits.
Please email us (firstname.lastname@example.org) with your expression of interest in a parking permit together with your vehicle details (Colour, Make, Model and Registration Number) and we will respond when and if a permit becomes available.
A parking permit entitles you to park in the residential parking zones (green dots). If there are no spaces available you can park in the FREE Zones (designated by yellow dots). At Investigator Hall you can also park in the gravel car park or you can pay for parking in the Blue Dots.
Having a residential permit will not automatically guarantee you a spot but does allow you to park in reserved resident places.
Orders can be made online for some items including:
Please complete the online request form to make an order, we will contact you as soon as possible to assist with your request.
Authorised by the Director, Accommodation Services
22 April, 2013